Knowledgebase Top articles Forgot Password Category: Account If you forgot your password, simply go to the El Lugar Cockpit and click the Login button, underneath this one, a "Forgot password" button should appear.Click on that one and follow the steps. Cannot find my account Category: Account If you registered and didn't activate your account, after a month, the system will delete your information. This is to keep fake accounts and fake registrations to a minimum. If this is not your cas... Where do I buy a Loan Bond Category: Loan Bond To buy a Loan Bond you have to access your El Lugar Cockpit account and go to the button on the left "Loan Bonds", there the application will display a form you have to fill in to agree to the Loan Bo... Account Already Exists Category: Account If you are trying to register into the Cockpit, and an alert appears saying that the account already exists, try resetting the password.When you reset your password an email will be sent to the regist... QR code doesn't work Category: Knowledgebase If you try to scan the QR code and doesn't redirect to any other page or doesn't show anything it's because the QR codes only works for the app El Lugar which is going to be use in the resort.